Remote PC support is where your PC is repaired through an online connection by one of our technicians. Remote PC Support is the most convenient, fast and efficient way to get your PC repaired because you don't need to leave the comfort of your own home.

A virus is a program which replicates itself on your PC. Normally the malicious code causes damage to your PC by deleting or corrupting files. A virus can also wreack havok on your PC operations by multiplying itself to fill up disk space or randomly access memory space, secretly infecting your computer. Viruses love to disguise themselves as games, images, email attachments, website URLs, shared files or links or files in instant messages

For most of our customers that answer is a resounding NO! Most people don't realize that the computer they currently own has the ability to be upgraded. By replacing a few key components your older computer can seem like a brand new PC.

You can rest easy knowing that all of our certified technicians utilize a connection that is is encrypted using a 128-bit key when working on your PC. This is the same type of security used by banks and online retailers when they handle sensitive customer information and financial transactions.

The first piece of advice is to NOT go online or to immediately disconnect if you are online. Many viruses contain keystroke loggers which copy and transmit your keystrokes to unknown persons over the internet. Secondly, immediately run anti-malware detection program or contact us to do it for you. Your data is the most important component of your PC, so remember to keep it safe!

Your satisfaction is our number one goal. If you ever have a question or concerns over a service, our customer satisfaction team is ready to make sure you are happy with your service. Due to the volatile nature of computers, and also that most problems can be recurring but not necessarily due to poor service on our part. For example some computers are reinfected with the same virus or spyware after a user repeats the same actions that got the system infected in the first place.

Fastest Way To Get Help: Receive instant help without having to worry about scheduling dates and times. Convenience: You never leave the comfort of your home. So you never deal with traffic or store lines. Affordability: Remote repairs are the most cost effective way to maintain your PC. Many of our customers save hundreds!

Some of the signs that indicate the presence of a virus include; slow-running or unresponsive PC, unwanted pop-ups, Blue Screen of Death, unwanted changes to your system, and the inability to log onto your user account. There are many other less apparent signs, but these are the most common.

Yes! Don't get caught in a compromising or embarrassing situation by your children or relatives who may wander through your files while using your computer for homework or web surfing. Be confident that sensitive or private photos and documents that you want to keep from wandering eyes are safe. We can encrypt your folders and files so that only you and those you give the encryption key to, will have access to look at your photos or files.